Charmaine, the newest member of the Tier 1 and Crimcheck team, has come from a variety of different industries and is a true testament that through determination, grit, ambition and a maybe a little bit of luck, anyone can overcome their circumstances and achieve success.
Charmaine’s career started in 2004 where she was first employed as a cleaner for Air Chefs, the airline catering company. She had been working there for about 6 months when a position opened up for a Customer Service Representative. Although Charmaine had absolutely no prior experience, she loved the idea of working with people and thought this, coupled with her bubbly personality could be a good match. She decided to bite the bullet and apply – after all, “nothing ventured, nothing gained” right? Her leap of faith paid off, and Charmaine got the job!
It was in this role that she realised another passion of hers – she loved being of service. She essentially had the best of both worlds - working with customers and whilst providing good service. Charmaine took this opportunity to improve and develop her natural communication skills to ensure customers were always happy, whilst continuing to work successfully within her team. Following that she received an opportunity in the Recruitment industry as a Recruitment administrator and has never looked back. She notes that the experience she “gained in the management of all the huge projects within Private and Government sector was invaluable”.
Having worked in many different positions in a variety of different industries, Charmaine has learned to adapt to diverse environments and company cultures. She realised that multi-tasking, planning, organising and problem solving are vital attributes and utilises these learned skills on a daily basis.
Charmaine joined the Tier1 and Crimcheck team just after Lockdown in 2020. Charmaine is responsible for handling many of our client queries, as well as the processing of the various background checks.
Charmaine is a great asset to our team, not only with her dedication to her work and the company, but we love her great sense of humour and dry little quips which keep us all highly amused on a daily basis!